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Use Case: Bulk Email Automation

TODO: Describe the problem it solves:

  • Manual sending takes hours
  • Errors when copying data
  • Impossible to segment audience
  • No open tracking

TODO: Explain how Gateway Ion solves it (2-3 paragraphs)

TODO: What you need:

  • Connection to Gmail or Outlook
  • Connection to CRM or database
  • Prepared email templates
  • Contact list

TODO: Get contact list:

  • Export from CRM
  • Save in Google Sheets
  • Or load into Data Store

TODO: Connect apps:

  1. Go to Connections
  2. Connect Gmail/Outlook
  3. Connect CRM
  4. Verify authorization

TODO: Flow structure:

  • Trigger: Daily schedule or manual
  • Action 1: Query Data Store or CRM
  • Action 2: Iterate for each contact
  • Action 3: Send personalized email
  • Action 4: Log to record

Diagram:

TODO: ASCII diagram of flow

TODO: Make emails personal:

  • Use contact variables
  • {{name}} in subject
  • {{company}} in body
  • {{custom_field}} personalized

Template example:

Hello {{name}},
At {{company}} we believe that...

TODO: Test before production:

  1. Test with 1 contact
  2. Verify email
  3. Review personalizations
  4. Adjust format

TODO: Send to specific groups:

  • Condition: by status
  • Condition: by customer type
  • Condition: by last activity

Flow with conditions:

TODO: Example of if/then logic

TODO: Track sending:

  • Dashboard with counts
  • Alerts if something fails
  • Logs of each send
  • Email summary

TODO: Metrics:

  • ✅ 500+ emails in minutes
  • ✅ 0 manual errors
  • ✅ Automatically personalized
  • ✅ Centralized tracking

TODO: Problem table:

ErrorCauseSolution
”Duplicate email”List with repeatsClean data
”Empty variables”Missing dataValidate data
”Rate limit”Too fastAdd delay

TODO: Tips:

  • Always test with small group
  • Validate emails before sending
  • Respect spam laws (GDPR, CAN-SPAM)
  • Include unsubscribe link
  • Monitor delivery rate

TODO: Other ways to use:

  1. Weekly Newsletter: Same structure, weekly trigger
  2. Onboarding: Sequential sends to new users
  3. Recovery: Email to inactive users

TODO: Expand use case:

  • Track opens with webhooks
  • Add click tracking
  • Integrate automatic responses
  • A/B testing of subjects