Frequently Asked Questions (FAQ)
TODO: Introduction explaining FAQ structure
Access and Authentication
Section titled “Access and Authentication”TODO: 5-7 questions about login, password, 2FA
Q: How do I create an account on Gateway Ion?
A: TODO
Q: What do I do if I forget my password?
A: TODO
Q: What is SSO and how do I use it?
A: TODO
Q: Is it safe to use Gateway Ion with my credentials?
A: TODO
Connections
Section titled “Connections”TODO: 5-7 questions about connecting apps
Q: What apps can I connect to Gateway Ion?
A: TODO
Q: How do I authorize access to my apps?
A: TODO
Q: What happens if I change my password in the external app?
A: TODO
TODO: 5-7 questions about creating and using flows
Q: What is a flow?
A: TODO
Q: How many flows can I create?
A: TODO
Q: How do I test a flow before activating it?
A: TODO
Q: Can I edit a flow while it’s active?
A: TODO
Executions
Section titled “Executions”TODO: 5-7 questions about monitoring executions
Q: How do I see if my flow executed?
A: TODO
Q: What do the different statuses mean?
A: TODO
Q: Can I view details of a failed execution?
A: TODO
Data Store
Section titled “Data Store”TODO: 5-7 questions about saving data
Q: What is the Data Store?
A: TODO
Q: How much data can I save?
A: TODO
Q: How do I query saved data?
A: TODO
Webhooks
Section titled “Webhooks”TODO: 5-7 questions about triggers
Q: What is a webhook?
A: TODO
Q: How do I create a custom webhook?
A: TODO
Billing and Subscription
Section titled “Billing and Subscription”TODO: 5-7 questions about plans and costs
Q: What is the cost of Gateway Ion?
A: TODO
Q: What are “units”?
A: TODO
Support and Help
Section titled “Support and Help”TODO: 5-7 questions about getting help
Q: How do I contact support?
A: TODO
Q: What is the support response time?
A: TODO
Didn’t find your question?
Section titled “Didn’t find your question?”TODO: Contact section for more questions
See Also
Section titled “See Also”- Glossary - Term definitions
- Troubleshooting - Problems and solutions
- Support - Contact channels